Q1What parameters are needed for a custom cable reel or coil rack quotation?
To provide an accurate design and quotation, please share the external diameter, width, inner core diameter, and weight per coil/reel, along with your warehouse available height and forklift specifications.
Q2How is structural safety guaranteed for heavy metal coil storage?
We use heavy-gauge Q235B structural steel and verify all structural load calculations using patented FEA (Finite Element Analysis) software. The special cradle design prevents rolls from shifting or falling.
Q3What is the expected warranty and service life of the racking system?
We offer a 3-year standard structural warranty and an expected service lifespan of more than 10 years, facilitated by German and Swiss powder coating lines that resist corrosion and wear.
Q4Do you support OEM / ODM customization and automated ASRS integration?
Yes. With over 22 years of manufacturing experience and 100+ automated ASRS projects, we provide complete OEM/ODM solutions tailored to automated stacker cranes, conveyor links, and manual systems.
Q5How do you provide installation assistance for international clients?
We provide comprehensive structural 3D drawings, detailed step-by-step video instructions, and round-the-clock remote engineering support to ensure seamless on-site assembly.