QAre you a factory or trading company?
We are factory which is established in 1998 with more than 200 workers. Our factory is located in Guangzhou.
QWhat is your delivery time?
For standard size models, we have plenty of material in stock, less than 500pcs, 3-7 day is ok; For customized models, the delivery date depends on the quantity. In generally, it is 7-15 days. We can finish production in 15 days under 332 CBM, 9 containers.
QWhat are your payment and trade terms?
40% of deposit, and balance will be cleared by T/T before delivery. You can also pay by Credit card or Alibaba platform. In generally, we will use EXW or FOB. Other terms can be negotiated.
QCould you produce the goods in OEM and ODM design?
Sure, we have very rich experience in customizing shelves. Both size and weight can be customized for you, and shelves have multiple colors to choose from.
QWhat if you encounter problems during installation?
We will provide detailed install instruction for every type of shelf. If needed, we can also ask engineers to teach you by phone, face-time or video. For racking mezzanine floor case or big project, we can offer technical staff or professional installation team to guide the job.
QWhat is the warranty and packing details?
Warranty is from 3 years to 5 years. Generally, storage rack are flat packed by air bubble film. Other packing like wooden box are available to clients' requirement.